SHIPPING

Strode Creations ships through UPS Michigan customers expect your order between 1 to 2 business days and out of state customers expect your order within 1 to 4 business days. Tracking will be sent to you via email. If you have any further questions please contact us at sales@strodecreations.com or give us a call at 248-820-5609

ATTENTION: Due to COVID-19, there is a possibility of shipping delays

 (COVID-19 NOTICE)

Strode creations is taking every precautionary step in keeping customers safe during the pandemic of COVID 19. Strode Creations follows all the precautionary guidelines provided by Michigan’s Governor Whitmer. All of Strode Creations products are manufactured in a clean and safe environment eliminating any barrier or exposure by any person who has come in contact with COVID-19 including symptoms. We will continue to prioritize the safety of our customers and provide outstanding customer service in the midst of a pandemic. We look forward to creating for you by making your memories pop!

Strode Creations Terms & Conditions

PLEASE READ THIS TERMS AND CONDITIONS CAREFULLY. BY USING THE WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

Your access and use of this service is conditioned on your acceptance of and compliance with these terms.

PHOTOGRAPHS

Strode Creations has the ability to publish your photographs for any lawful purpose, including, but not limited to, Strode Creations website, social media accounts, promotional materials either digital or in print, in perpetuity. By ordering and submission of photographs you wave any rights of privacy or compensation associated with the use your images for the personal or commercial purposes outlined above.

REFUNDS & EXCHANGES

Due to the nature of our business and products we provide, All sales are final. We do not accept returns or exchanges unless your item was damaged in transit only.

To be eligible for a refund or exchange, you must first email us within 2 days of receiving your customize product at sales@strodecreations.com to alert us of the transit damage, then return the damaged product in it’s original packaging to us.

Upon receipt of the returned product, we will fully examine and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the transit damage. If a replacement is not available we will issue a refund of the full purchase price of your item using the original method of payment. This excludes shipping cost.

To return your product, you should contact us prior to shipping the item at sales@strodecreations.com
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You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.